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Bianca RosaLondon

Shipping & Returns

Last updated: November 2026

Shipping

Free delivery on every order. UK, US, Europe, Norway, Switzerland, Cyprus and Malta.

Returns

For hygiene and safety reasons, sealed skincare and personal-care products cannot be returned once opened, used, or unsealed, except where the item is faulty, damaged, or incorrect.

  • If your order has not yet been dispatched, contact us promptly and we will confirm whether cancellation is still possible
  • If an order arrives damaged, faulty, or is not what you ordered, contact us within 14 days with your order number and a photograph and we will put it right
  • Nothing here affects your statutory rights — full details are set out in our Refund Policy